Terms and Conditions

1. Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase products from us.

2. Products and Services

• Factory Steel Mart provides high-quality steel products including TMT Bars, Binding Wires, MS Rounds, Sheets, Angles, Flats, Stirrups, and other steel materials.
• We aim to provide accurate product descriptions, images, and specifications. However, minor variations in color, size, and appearance may occur due to manufacturing processes.
• All products are subject to availability. We reserve the right to modify, discontinue, or remove products without prior notice.

3. Ordering

• By placing an order on our website, you confirm that all information provided is accurate and complete.
• Orders are subject to acceptance and availability. We reserve the right to reject or cancel any order at our discretion, including orders with incorrect or incomplete information.
• Prices listed on the website are inclusive of applicable taxes unless otherwise stated. Prices may change without prior notice.

4. Payment Terms

• Payments can be made via online banking, UPI, card payments, or as agreed with our sales team for bulk or B2B orders.
• Payment confirmation is required before order processing.
• For bulk orders, Factory Steel Mart reserves the right to require advance payments or deposits.
• All payments are processed securely. We are not responsible for any errors or delays caused by third-party payment gateways.

5. Delivery and Shipping

• We deliver products to locations specified during the order process.
• Delivery timelines are estimates and may vary due to logistics, weather, or unforeseen circumstances.
• Risk and ownership of the products pass to the customer upon delivery.
• Any shipping costs, freight charges, or additional taxes are the responsibility of the customer unless stated otherwise.

6. Cancellation and Refund

Please refer to our Refund and Cancellation Policy for details regarding cancellations, refunds, and replacements. Cancellation requests must comply with the timelines and procedures mentioned in that policy.

7. Intellectual Property

• All content on the website, including text, graphics, images, logos, videos, and designs, is the property of Factory Steel Mart or its licensors and is protected under Indian and international intellectual property laws.
• You may not copy, reproduce, distribute, or use any content without explicit written permission from Factory Steel Mart.

8. User Responsibilities

• Users agree to use this website lawfully and avoid any activities that may harm the website, its content, or other users.
• You must not attempt to gain unauthorized access to our website, servers, or networks.
• Any misuse, fraudulent activity, or violation of terms may result in suspension or legal action.

9. Limitation of Liability

• Factory Steel Mart shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or purchase of products.
• We do not guarantee uninterrupted access or error-free functionality of the website.
• Our liability for any product defects or damages is limited to replacement, repair, or refund as per our Refund and Cancellation Policy.

10. Privacy

Personal information collected on the website is used in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and storage of your information as described in the Privacy Policy.

11. Governing Law

• These terms and conditions are governed by the laws of India.
• Any disputes arising out of these terms shall be subject to the jurisdiction of the courts in New Delhi.

12. Modifications

Factory Steel Mart reserves the right to update, modify, or revise these Terms and Conditions at any time without prior notice. Updated terms will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the updated terms.